At Shopbox LLC, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us. By using our website, you agree to the practices described below.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details when you place an order or create an account:
- Name, email, and phone number
- Billing and shipping addresses
- Payment details (securely processed via PayPal, Stripe, or Cash on Delivery where available)
- Order and transaction history
1.2 Technical Information
To improve our website performance and security, we collect:
- Device type, browser, operating system, and IP address
- Website usage (pages visited, time spent, clicks, navigation patterns)
1.3 Communication Information
We collect details when you interact with us:
- Customer service inquiries and responses
- Marketing preferences and newsletter subscriptions
2. How We Use Your Information
We use your personal and technical information to:
- Process, confirm, and deliver your orders
- Send order updates, invoices, and customer support messages
- Personalize your shopping experience and recommend products
- Improve our website, services, and customer support
- Comply with legal, tax, and regulatory obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only with trusted service providers:
- Payment processors (PayPal, Stripe, COD)
- Shipping carriers (for order delivery)
- Analytics providers (e.g., Google Analytics)
- Customer support tools (for faster communication)
All partners are required to follow strict data protection practices.
4. Data Security
We use industry-standard safeguards to protect your data, including:
- SSL encryption on our website
- Secure, PCI-compliant payment gateways
- Limited employee access to customer data
- Regular system monitoring and updates
5. Your Rights
As a customer, you have the right to:
- Access, update, or request deletion of your personal information
- Opt out of marketing communications at any time
- Object to certain uses of your data
- Request a copy of the data we hold about you
To exercise your rights, contact us at support@shopbox.store.
6. Cookies & Tracking Technologies
We use cookies and tracking tools to:
- Enable secure login and checkout
- Remember your preferences and shopping cart
- Improve website performance and usability
- Deliver targeted ads and remarketing campaigns
You may disable cookies in your browser, but some website features may not function correctly.
7. Children’s Privacy
Our services are intended for a general audience. We do not knowingly collect data from children under 13 years of age. If such data is discovered, it will be deleted immediately.
8. Third-Party Services
We may share limited data with third-party providers for payments, shipping, analytics, and customer support. These partners are contractually bound to keep your data safe and compliant with applicable laws.
9. Updates to Privacy Policy
We may update this Privacy Policy to reflect legal requirements or changes in our practices. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Information
Business Name: Shopbox LLC
Address: 102 W 3rd St, Grand Island, Nebraska 68801
Phone/Mobile: +13086753871
Email: support@shopbox.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)